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Quick help guide for project request process for homeowners

When you've got a job that needs doing around your home, HomesBIS is here to connect you with top quality companies or professionals who want to do your job.

Briefly, here's how our project service works, and how to get the best outcome using it.

 

1. Sign up:

Whether you're ready to post your job or not, you can quickly and easily sign up to HomesBIS. There's no cost for homeowners or clients to join and use our service.

You can sign-up from here.

 

2. Post your job:

Whether you need building a house to services – or anything in between – you can find a great company or professional with HomesBIS. You'll get the best quality companies who will carry out your job if it is detailed, and includes photos.

To find out how to get a quote for your project or service you want, click here (Video Tutorials)

For more information, How to submit a service or project request.

3. We match companies for your job

When we receive a new job post, we consider many things to determine who should receive your job post like; which companies and professionals have the skills you need, can they do the job according to your budget?, can they communicate with you in the language you prefer? Once we've put together a suitable pool of businesses, we send out your job to them.

For more information, Frequently asked questions regarding Projects Requests.

4. Receiving a quote or a job cost

Companies and professionals will use the details of your job or project request to determine if they'd like to chase it. They will provide you with either an estimate or job cost through HomesBIS. We'll let you know once you have price quotes from them.

Now it's time to discuss the details of your job and begin gathering quotes or job costs. Don't be afraid to ask companies questions – it's your job and your money. You should feel confident that they understand what needs to be done and how this is accounted for in any job quote.

You can review, query, accept or decline the estimate or cost. You can also, begin reviewing their profiles and deciding who you'd like to hire.

You can receive job quotes here.

For more information, Tips to make sure your project request goes well.

5. Awarding the job to the company

When you've found a company or professional you like and you're happy for them to complete your job, it's important to tell other companies or professionals that you're not interested in their offer and you hired one.

Remember: You are not obligated to accept any company offer if you are not satisfied. There are no cancellation fees, no commission.

6. How do you pay for the company?

We at HomesBIS doesn't take payment from homeowners, you pay your company directly for the job. It's not uncommon to pay a deposit on jobs - Especially if the job needs to purchase some materials - but avoid paying large amounts upfront. Our service is free for homeowners to use and a company, professional or service provider should never pass any fees on behalf of HomesBIS to you – if you do encounter this, please let us know.

For more information, Frequently asked questions regarding Projects Requests.

7. Job done, review your company

One of the cornerstones of HomesBIS is the authenticity of our review system and the visibility of reviews for homeowners. If you engage with a business through HomesBIS, we ask that you review them. Our reviews provide valuable feedback on our companies, professionals and services providers and ensure homeowners are assessing them based on the most up to date customer experiences available and help homeowners and future customers to make informed decisions.

For more information, Frequently asked questions regarding Review a company or professional.

 

Getting the best outcome:

HomesBIS has been built to create great outcomes for homeowners and professionals. To ensure the success of your job, be sure to keep the following in mind:

  • Keep job details updated and accurate

  • If anything changes please update your job.

  • If you are communicating with a tradesperson and you decide you won't use them, please tell them.

  • Leave a fair review

Remember: Responding quickly and clearly to the companies you're in contact with, lets them know you're reliable and keen. If you need time to figure out things on your end, just let them know. Quick, clear communication is key to building a good relationship and getting a great outcome.